I not long ago made plans with Empire to install tile in my dwelling. The gross sales agent was Excellent and we assumed we could obtain the get the job done performed with no problems. Two or three a long time we also experienced carpet all over the house and Empire set up this with nominal issues. This time can be a...
Customer care is Terrible!!! Certainly the profits rep was on his match when offering us product - because then nothing at all but difficulties. Installers had been late, not enough substance was shipped, hence, installation was delayed every day, clean up up was not appropriate, looking to get them back to carry out a warranty mend was a nightmare, obtain the run-close to, sit over the cell phone on keep for extended periods of time (20-thirty min or more), sit and hold out on them to show-up... Read through extra › Was this evaluate useful? 0 0 by nameless
Which was effectively exactly what the salesperson reported to me. He pretty much informed me to call them back right after I obtained Another estimates and After i was seriously interested in signing a agreement. You simply misplaced a potential buyer Empire.
.. I felt like I'd utilised auto salesman in my home. I retained giving him possibilities to redeem himself and he dug himself a further hole. He was cocky and impolite and immediately after wanting to supply some hope. I turned offended. I took a break after which you can advised him we were not fascinated because all I preferred was up front honesty, at which position he turned defensive and argumentative so then I Allow him have it and instructed him to receive out of my dwelling! EMPIRE today? NEVER!!!
Empire's mission is to make wonderful new flooring effortless. With in excess of one million contented prospects, Empire is dedicated to convenience, quality and customer care.
For the reason that critique higher than, they despatched us an awesome and excellent salesperson which I would very suggest. Gary Would seem made this nightmare disappear with upgraded padding and lower price on carpet. Empire designed the error suitable and I'd personally check here rely on them yet again Later on.
We experienced carpet put in in 5 rooms within our property. There aren't any pets, youngsters and we're only right here 50 % the 12 months. In under four yrs, We now have had the carpet stretched 2 times to tug out the 'wrinkles'. The serviceman came out and said we would wish to steam thoroughly clean the carpet. In addition...
It absolutely was disappointing to study your critique, as we by no means want our customers to experience pressured to get. We regret this was your product sales practical experience, and we would like the opportunity to make points right for you.
Meeting and working with people if you want performing that. ….Functioning without having possessing a direct supervisor along with you. Little or no of anything is Professional. Using a task so you really recognize your following work
Among the list of worst companies in America.. Undesirable leads and price tag factors for carpet was mis main and higher than the market regular. Incredibly exploitive and manipulative company. Operate don't waste your time and efforts..
Was this critique …? Useful three Humorous Great Nichole V. Westminster, CO 0 mates 38 reviews Share assessment Compliment Send out information Adhere to Nichole V. Cease pursuing Nichole V. 4/27/2016 The salesman came to my dwelling every little thing went suitable he gave me a great offer on the carpet that we actually needed and we have been quite energized to obtain it installed the following Saturday. Saturday arrived midway into the working day we had all of our home furniture moved out onto our patio for our install and we receive a connect with stating that there was surprising circumstances during the warehouse Which they might not install it that working day but that they'd improve me to a much better pad without spending a dime if I rescheduled.
Installation (3rd day): Installers arrived, finished the install. Later that afternoon, I last but not least bought a return phone contact from a manager and she or he said they despatched out carpet without the need of measuring since the reducing tools was down. She didn't in any respect look as well concerned with our In general working experience, and only stated she would "speak" to all parties included and was "sorry" to the expertise.
I'm bewildered by all the destructive reviews for Empire. I'm fairly happy Using the income and set up practical experience. Request Tonia - she will never steer you Incorrect!
We are so happy that we were being capable of make points best for you and… Update: Many thanks for sharing, Jodi! We are so glad that we had been capable to make matters best for you and that you've liked your practical experience with us. Be sure to don't hesitate to Get in touch with us with any more thoughts or fears. Best, Tina B.